This job is about being an Agribusiness Support Officer / Loan Services Officer at Bendigo Bank, where you will play a crucial role in building relationships and ensuring smooth settlement processes for customers nationwide. Your contributions will directly impact the communities served by the bank, making a real difference in people's lives. The team values flexibility, diversity, and a supportive culture, encouraging everyone to thrive and grow together.
You'll be responsible for
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Assisting with relationship management
Developing and maintaining effective relationships with Sales and Distribution staff while liaising with various stakeholders for seamless settlement processing.β‘
Proactively dealing with exceptions and escalated issues
Addressing issues promptly and implementing viable solutions to avoid repetition.π
Collaborating with risk partners and stakeholders
Ensuring positive outcomes for the business and customers through effective communication and teamwork.