Super Retail Group
3 jobs

AI Knowledge Curator (Brisbane/ Sydney)

Mid levelFull-timeHybridStrathpine QLD 4500, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

The AI Knowledge Curator job at Super Retail Group is all about enhancing customer experiences through smarter content and knowledge design. This pivotal position helps shape how customers discover products and receive support across AI-powered channels. The team values collaboration and innovation, working together to create seamless experiences that truly meet customer needs.

You'll be responsible for

📖

Capturing and structuring knowledge

Capturing and structuring product, brand, and customer knowledge into AI-ready content, including Q&As, attributes, and knowledge assets.
🔍

Developing knowledge datasets

Developing and maintaining knowledge datasets that power AI search, discovery, support, and conversational experiences.
✅

Ensuring content quality

Ensuring AI knowledge is accurate, governed, and auditable through robust ownership, approval, quality, and review processes.

Key criteria

📊

Content strategy experience

Demonstrated experience in developing effective content strategies.

View

🔍

Knowledge management skills

Proven skills in structuring and managing knowledge assets.

View

🛒

Ecommerce content background

Experience in ecommerce environments focusing on product content.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
    • Contact sales
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on Super Retail Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Content strategy experience
Demonstrated experience in developing effective content strategies.

View

Knowledge management skills
Proven skills in structuring and managing knowledge assets.

View

Ecommerce content background
Experience in ecommerce environments focusing on product content.

View

Collaboration abilities
Strong relationship-building skills with cross-functional teams.

View

Data-driven insights
Experience using analytics to improve content quality and performance.

View

Similar jobs

View all
Mercor
Mercor
Software Engineering Expert (AI Training)Remote · Contract
This job is all about reviewing and assessing AI-generated work products in Software Engineering to ensure they meet real-world quality standards. Evaluators will leverage their deep subject-matter expertise to grade outputs, making a significant impact on the quality of AI-generated content. The team thrives in a fully remote environment, allowing for flexibility and independence in work schedules.
Mercor
Mercor
Data Science Expert (AI Training)Remote · Contract
This job is about hiring expert Evaluators in Data Science to review and assess AI-generated work products for real-world quality. Your deep subject-matter expertise will play a crucial role in grading outputs, ensuring they meet high standards. The team values flexibility and independence, allowing you to work remotely and on your own schedule.
Mercor
Mercor
Management Consulting Expert (AI Training)Remote · Contract
This job is about hiring expert Evaluators in Management Consulting to review and assess AI-generated work products for real-world quality. Your deep subject-matter expertise will play a crucial role in grading outputs, ensuring they meet high standards. The team values flexibility and collaboration, as this is a fully remote opportunity that allows you to work on your own schedule.
Herbert Smith Freehills
Herbert Smith Freehills
Automation and AI AnalystSydney, NSW · Melbourne, VIC · Full-time
The Automation & AI Analyst position at Herbert Smith Freehills Kramer offers an exciting opportunity to join the Knowledge & Research team. This job is all about designing, developing, and maintaining innovative legal template automation and AI-enabled solutions that empower the firm’s legal and business teams. Collaboration is key, as you will work closely with a diverse group of professionals to deliver effective technology solutions that drive success.