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Alpha Front Office Support Services, Officer

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

This job is about being a vital part of the State Street Global Delivery team, where you will manage day-to-day activities for clients and support strategic onboarding efforts. Your work will directly impact client satisfaction and operational efficiency, making you a key player in delivering exceptional service. The team thrives on collaboration, innovation, and a passion for excellence.

You'll be responsible for

🤝

Managing client interactions

Acting as the primary contact for the client's Front Office team, triaging issues and ensuring timely resolutions.
📈

Tracking client queries

Ensuring that client queries related to Front and Middle office are tracked and resolved promptly.
🤝

Collaborating with teams

Working with other teams to share best practices and improve overall capabilities.

Key criteria

📊

Investment management operations experience

3+ years of experience in investment management operations.

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💻

Charles River expertise

Proven experience with Charles River (CRD) systems.

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🔍

Analytical skills

Demonstrated analytical skills for resolving complex queries.

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View more

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5 criteria for this job
Investment management operations experience
3+ years of experience in investment management operations.

View

Charles River expertise
Proven experience with Charles River (CRD) systems.

View

Analytical skills
Demonstrated analytical skills for resolving complex queries.

View

Client communication skills
Strong written and verbal communication skills for client interactions.

View

Financial product knowledge
Broad understanding of Equity, Fixed Income, and Derivatives.

View

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