American Express12 followers16 jobs

Analyst - Data Science

JuniorMid levelFull-timeHybridSouth Brighton SA 5048, AustraliaPosted 2 weeks agoVerified 5 hours ago
Pending fitX of Y criteria met

About the job

The Data Science - Analyst job at American Express is an exciting opportunity to contribute to the optimization of global customer service through analytical models. This role plays a vital part in enhancing workforce planning and operational decision-making, ultimately improving customer experiences. The team thrives on curiosity, openness, and collaboration, making it a great fit for those passionate about innovation.

You'll be responsible for

📈

Developing analytical models

Contributing to the design and implementation of mathematical models that improve workforce planning and customer experience.
🧮

Applying statistical techniques

Utilizing statistical techniques, queueing theory, simulation, and mathematical modeling to solve complex problems.
💻

Collaborating with data engineering teams

Working alongside data engineering teams to develop models that provide insights into staffing strategies and service performance.

Key criteria

📊

Data analysis experience

Proven experience analyzing complex datasets to derive insights.

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🔍

Statistical techniques knowledge

Demonstrated knowledge of statistical methods for data interpretation.

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🛠️

Mathematical modeling skills

Experience developing mathematical models for operational decision-making.

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4 criteria for this job
Data analysis experience
Proven experience analyzing complex datasets to derive insights.

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Statistical techniques knowledge
Demonstrated knowledge of statistical methods for data interpretation.

View

Mathematical modeling skills
Experience developing mathematical models for operational decision-making.

View

Collaboration skills
Proven ability to work across technical and business teams effectively.

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