American Express
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Analyst - Data Science

JuniorMid levelFull-timeHybridSouth Brighton SA 5048, AustraliaPosted 2 months agoVerified 18 hours ago
Pending fitX of Y criteria met

About the job

The Data Science - Analyst job at American Express is an exciting opportunity to contribute to the optimization of global customer service through analytical models. This role plays a vital part in enhancing workforce planning and operational decision-making, ultimately improving customer experiences. The team thrives on curiosity, openness, and collaboration, making it a great fit for those passionate about innovation.

You'll be responsible for

๐Ÿ“ˆ

Developing analytical models

Contributing to the design and implementation of mathematical models that improve workforce planning and customer experience.
๐Ÿงฎ

Applying statistical techniques

Utilizing statistical techniques, queueing theory, simulation, and mathematical modeling to solve complex problems.
๐Ÿ’ป

Collaborating with data engineering teams

Working alongside data engineering teams to develop models that provide insights into staffing strategies and service performance.

Key criteria

๐Ÿ“Š

Data analysis experience

Proven experience analyzing complex datasets to derive insights.

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๐Ÿ”

Statistical techniques knowledge

Demonstrated knowledge of statistical methods for data interpretation.

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๐Ÿ› ๏ธ

Mathematical modeling skills

Experience developing mathematical models for operational decision-making.

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View more

Meet the team

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4 criteria for this job
Data analysis experience
Proven experience analyzing complex datasets to derive insights.

View

Statistical techniques knowledge
Demonstrated knowledge of statistical methods for data interpretation.

View

Mathematical modeling skills
Experience developing mathematical models for operational decision-making.

View

Collaboration skills
Proven ability to work across technical and business teams effectively.

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