Heidi Health17 followers28 jobs

APJ Clinical Associate | AU

GraduateJuniorFull-timeHybridMelbourne VIC, AustraliaInformation technologyCustomer successPosted 4 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Heidi is on a mission to revolutionise healthcare with its AI Care Partner, supporting clinicians from documentation to care delivery. The impact is profound, having returned over 18 million hours to clinicians and facilitating more than 73 million patient visits globally. The team thrives on collaboration, bringing together diverse talents to strengthen the human connection in healthcare.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📝

Designing and customising templates

Using clinical knowledge to design and customise specialised note and document templates upon request by clinicians and the Medical Knowledge and Business teams.
🔄

Transforming clinical notes

Transforming clinical notes and documentation examples provided by users into meticulously crafted templates compatible with Heidi.
🤝

Providing exceptional customer support

Providing exceptional customer support to users by promptly addressing inquiries and efficiently triaging and resolving issues.

Key criteria

📝

Japanese and English fluency

Native or fluent in Japanese and English for effective communication.

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💉

Clinical experience

Early career experience in nursing or mental health to support healthcare needs.

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⏰

Availability

30-38 hours per week, ideally full-time for optimal support.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Japanese and English fluency
Native or fluent in Japanese and English for effective communication.

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Clinical experience
Early career experience in nursing or mental health to support healthcare needs.

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Availability
30-38 hours per week, ideally full-time for optimal support.

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Cross-functional collaboration
Demonstrated ability to work across teams and value feedback.

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Content creation knowledge
Experience in online content creation and SEO is advantageous.

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