Bupa Australia
Mid levelFull-timeHybridSydney NSW, AustraliaBusiness operationsCustomer service and supportIT supportPosted 21 hours ago
About the job
This job at Ubank is all about empowering the digital generation to achieve financial success. By playing a pivotal role in operational support and enhancement of banking applications, you will help ensure that systems run smoothly and efficiently. The team thrives on collaboration, innovation, and a supportive culture, making it a fantastic place to grow your career.
You'll be responsible for
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Providing support and maintenance for applications
Ensuring systems operate efficiently through routine updates and patch applications, while assisting in incident resolution.⚙️
Participating in change management
Minimizing service disruptions and maintaining system availability through effective change management practices.📚
Creating and updating support documentation
Contributing to the knowledge base and support documentation to facilitate rapid issue resolution and team learning.What we're looking for
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3+ years technical support experience
Proven experience supporting Core Banking and Payment applications.View fit
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Banking or financial services experience
Understanding of regulatory and compliance environments like APRA.View fit
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Experience with Atlassian products
Proficient in Jira Service Management and Confluence.View fit
View more
