Zoom3 jobs

Applied AI Engineer

Mid levelFull-timeHybridAustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Applied AI Engineer job focuses on deploying production AI agents for strategic customers, transforming Zoom Virtual Agent from proof-of-concept to live use within 90 days. This position plays a crucial role in accelerating revenue and shaping the product roadmap by partnering with Sales, Product, and Engineering teams. The team thrives on collaboration, bridging the gap between Sales and Engineering to convert pilots into production systems.

Meet the team

About the company

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You'll be responsible for

🚀

Deploying AI agents

Deploy production AI agents for strategic customers during the sales cycle, ensuring a smooth transition from proof-of-concept to live use.
🤝

Partnering across teams

Collaborate with Sales, Product, and Engineering to prove technical value and work hands-on with voice AI and integrations.
🔄

Turning insights into capabilities

Transform field insights into scalable platform capabilities, ensuring each deployment accelerates the next.

Key criteria

🤖

Experience in customer-facing technical roles

Demonstrated 4+ years in Solutions Engineering or similar.

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📦

LLM-based agent deployment

Proven experience deploying agents with multi-step orchestration.

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🐍

Production integration skills

Experience building integrations in Python with TypeScript or Go.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Experience in customer-facing technical roles
Demonstrated 4+ years in Solutions Engineering or similar.

View

LLM-based agent deployment
Proven experience deploying agents with multi-step orchestration.

View

Production integration skills
Experience building integrations in Python with TypeScript or Go.

View

Voice stack expertise
Knowledge of ASR, TTS, and tuning major providers.

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Contact center domain knowledge
Experience with platforms like Genesys or Zoom Contact Center.

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