Assessing Coordinator
About the job
The Assessing Coordinator at Suncorp plays a vital role in managing the assessing workflow from claim lodgement to vehicle repair. This position is all about delivering exceptional service and support to assessors, repairers, and customers, ensuring a seamless claims process. The team thrives on collaboration, innovation, and a customer-obsessed mindset, making it a great place to grow and contribute.
You'll be responsible for
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Delivering service
Deliver professional and empathetic service to customers, assessors, repairers, and stakeholders.📅
Coordinating workflows
Coordinate assessment bookings and manage workflows from lodgement through to repair.🗂️
Maintaining information
Maintain accurate and up-to-date information in the Claim Centre system.Key criteria
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Proven customer service experience
Demonstrated experience in customer service roles is essential.View
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Knowledge of insurance and claims
Understanding of general insurance and claims processes is desired.View
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Excellent communication skills
Strong verbal and written communication abilities are crucial.View
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