Suncorp Group11 followers51 jobs

Assessing Coordinator

JuniorFull-timeHybridSydney NSW, AustraliaPosted 8 months agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

The Assessing Coordinator at Suncorp plays a vital role in managing the assessing workflow from claim lodgement to vehicle repair. This position is all about delivering exceptional service and support to assessors, repairers, and customers, ensuring a seamless claims process. The team thrives on collaboration, innovation, and a customer-obsessed mindset, making it a great place to grow and contribute.

You'll be responsible for

🌟

Delivering service

Deliver professional and empathetic service to customers, assessors, repairers, and stakeholders.
📅

Coordinating workflows

Coordinate assessment bookings and manage workflows from lodgement through to repair.
🗂️

Maintaining information

Maintain accurate and up-to-date information in the Claim Centre system.

Key criteria

💼

Proven customer service experience

Demonstrated experience in customer service roles is essential.

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📊

Knowledge of insurance and claims

Understanding of general insurance and claims processes is desired.

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🗣️

Excellent communication skills

Strong verbal and written communication abilities are crucial.

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Meet the team

About the company

Apply on Suncorp Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Proven customer service experience
Demonstrated experience in customer service roles is essential.

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Knowledge of insurance and claims
Understanding of general insurance and claims processes is desired.

View

Excellent communication skills
Strong verbal and written communication abilities are crucial.

View

High attention to detail
Strong analytical skills to maintain accurate information.

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Resilient problem-solving approach
Proactive mindset for addressing challenges in a fast-paced environment.

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