BDO Australia24 followers98 jobs

Asset & Configuration Lead

Mid levelSeniorFull-timeHybridBrisbane QLD, AustraliaSydney NSW, AustraliaPerth WA, AustraliaAdelaide SA, AustraliaMelbourne VIC, AustraliaPosted 3 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As BDO Australia’s Asset & Configuration Lead, you will play a pivotal role in uplifting IT Asset Management and Configuration Management practices. This job is essential for ensuring the accuracy of the ServiceNow CMDB, which supports effective incident, change, and problem management across the firm. Collaboration is key, as you will work closely with various teams to enhance service management maturity and modernize ITSM capabilities.

Meet the team

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You'll be responsible for

🔧

Owning governance of the CMDB

Overseeing the governance of the CMDB and Common Service Data Model (CSDM), ensuring accuracy and compliance.
📏

Defining data quality standards

Establishing and enforcing standards for data quality, naming conventions, and health dashboards.
🚀

Leading CMDB maturity roadmap

Driving the maturity roadmap for CMDB and CSDM aligned with ITIL v4 best practices.

Key criteria

📊

CMDB and Configuration Management experience

Proven experience owning or leading a CMDB in medium to large organisations.

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🔍

ServiceNow CMDB and CSDM knowledge

Strong hands-on knowledge of ServiceNow CMDB and CSDM practices.

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🛠️

Data quality and lifecycle governance

Demonstrated ability to uplift data quality and governance standards.

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5 criteria for this job
CMDB and Configuration Management experience
Proven experience owning or leading a CMDB in medium to large organisations.

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ServiceNow CMDB and CSDM knowledge
Strong hands-on knowledge of ServiceNow CMDB and CSDM practices.

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Data quality and lifecycle governance
Demonstrated ability to uplift data quality and governance standards.

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ITIL v4 Foundation certification
Certification in ITIL v4 or related CMDB/ITAM certifications preferred.

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Analytical and collaborative skills
Strong analytical skills with the ability to influence diverse teams.

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