Assistant Centre Manager
About the job
Join the vibrant team at Smithton Wellbeing Indoor Recreation & Leisure (SWIRL) as an Assistant Venue Manager! This exciting opportunity allows you to lead the aquatics team while ensuring the smooth operation of the facility. With a focus on customer satisfaction and strong stakeholder relationships, you will play a crucial role in driving growth and retention, all while enjoying fantastic career development paths and free facility access.
You'll be responsible for
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Ensuring effective team operations
Overseeing the site staff to deliver a safe and welcoming environment for patrons, ensuring the facility is always open for use.💬
Managing customer experience
Driving sales, retention, and guest experience while addressing patron feedback to enhance site operations.🤝
Supporting the Centre Manager
Collaborating with the Centre Manager to grow the membership base and generate leads while providing professional service to all members.What we're looking for
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Management experience
Demonstrated experience managing teams in a facility setting.View
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Financial management experience
Proven background in sales growth and membership retention.View
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HR management experience
Experience in human resources and team development.View
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