NSW Department of Customer Service23 followers178 jobs

Assistant Content Designer

JuniorMid levelFull-timeHybridLithgow NSW 2790, AustraliaMangrove Mountain NSW 2250, AustraliaNewcastle St, East Maitland NSW 2323, AustraliaSydney NSW, AustraliaWollongong, NSW, AustraliaDesignMedia and communicationsPosted 4 weeks agoVerified 1 day ago
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About the job

The Assistant Content Designer job is all about creating and coordinating effective customer communications that enhance service delivery. This role plays a vital part in ensuring that every citizen in NSW has a positive experience accessing services. The team thrives on collaboration and embraces flexible working practices, making it a great fit for those who enjoy a dynamic environment.

You'll be responsible for

✉️

Coordinating customer communications

Designing and coordinating customer communications to ensure service delivery outcomes are achieved.
🔧

Maintaining content processes

Overseeing notifications and customer content processes to ensure compliance with standards and guidelines.
📈

Supporting suppliers

Collaborating with suppliers to ensure key performance indicators and targets are met.

Key criteria

🖥️

Digital content design experience

Demonstrated experience in creating user-friendly digital content.

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📊

Data analysis skills

Proven ability to gather and analyze data for content development.

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🤝

Collaboration skills

Experience working collaboratively in fast-paced environments.

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Meet the team

About the company

View your fit

5 criteria for this job
Digital content design experience
Demonstrated experience in creating user-friendly digital content.

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Data analysis skills
Proven ability to gather and analyze data for content development.

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Collaboration skills
Experience working collaboratively in fast-paced environments.

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Knowledge of design principles
Understanding of multiple design principles for effective communication.

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Project coordination experience
Experience coordinating projects to meet service delivery standards.

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