NSW Department of Customer Service
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Assistant Content Designer

JuniorMid levelFull-timeHybridLithgow NSW 2790, AustraliaMangrove Mountain NSW 2250, AustraliaNewcastle St, East Maitland NSW 2323, AustraliaSydney NSW, AustraliaWollongong, NSW, AustraliaPosted 5 months agoVerified 17 hours ago
Pending fitX of Y criteria met

About the job

The Assistant Content Designer job is all about creating and coordinating customer communications that enhance service delivery for the people of NSW. This role is crucial in ensuring that every citizen has a positive experience accessing services. The team thrives on collaboration and embraces flexible working practices, making it an exciting opportunity to be part of a forward-thinking and innovative environment.

You'll be responsible for

📬

Coordinating customer communications

Designing and coordinating customer communications to ensure service delivery outcomes are achieved.
📝

Maintaining content processes

Overseeing customer content processes, user stories, and business rules for optimal service delivery.
📈

Supporting suppliers

Collaborating with suppliers to ensure key performance indicators and agreed targets are met.

Key criteria

🖌️

Digital content design experience

Demonstrated experience in creating user-friendly digital content.

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📊

Data analysis skills

Experience gathering and analyzing data for content development.

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🤝

Collaboration skills

Proven ability to work effectively in a team-oriented environment.

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Meet the team

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View your fit

5 criteria for this job
Digital content design experience
Demonstrated experience in creating user-friendly digital content.

View

Data analysis skills
Experience gathering and analyzing data for content development.

View

Collaboration skills
Proven ability to work effectively in a team-oriented environment.

View

Knowledge of design principles
Understanding of multiple design principles and accessibility standards.

View

Communication coordination
Experience coordinating customer communications to meet compliance standards.

View