Endeavour Group3 followers284 jobs

Assistant Manager (Customer Experience Manager) - Dan Murphy's South Melbourne

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 3 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Customer Experience Manager at Dan Murphy's, you will play a pivotal role in creating engaging in-store experiences that keep customers coming back. This job is all about inspiring your team and fostering a culture of development and inclusivity. Join a vibrant community that values fun, collaboration, and the spirit of adventure!

You'll be responsible for

🚀

Motivating and leading the team

Inspire your team to deliver a world-class customer experience that promotes loyalty and revenue growth.
🌟

Encouraging education and career dreams

Support team members in their personal and professional growth, fostering an adventurous work environment.
🤗

Creating an inclusive culture

Build a diverse and welcoming environment where everyone can be their authentic selves.

Key criteria

🌟

Customer experience management expertise

Demonstrated experience in enhancing customer satisfaction and loyalty.

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👥

People development skills

Proven ability to motivate and develop team members for growth.

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⚡

Fast-paced environment adaptability

Experience thriving in dynamic, high-energy retail settings.

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Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer experience management expertise
Demonstrated experience in enhancing customer satisfaction and loyalty.

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People development skills
Proven ability to motivate and develop team members for growth.

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Fast-paced environment adaptability
Experience thriving in dynamic, high-energy retail settings.

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Collaborative communication style
Strong ability to inspire and engage teams through effective communication.

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Community understanding
Experience utilizing customer feedback to inform decision-making.

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