Endeavour Group
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Assistant Manager (Customer Experience Manager) - Dan Murphy's South Melbourne

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 7 months agoVerified 13 hours ago
Pending fitX of Y criteria met

About the job

As a Customer Experience Manager at Dan Murphy's, you will play a pivotal role in creating engaging in-store experiences that keep customers coming back. This job is all about inspiring your team and fostering a culture of development and inclusivity. Join a vibrant community that values fun, collaboration, and the spirit of adventure!

You'll be responsible for

🚀

Motivating and leading the team

Inspire your team to deliver a world-class customer experience that promotes loyalty and revenue growth.
🌟

Encouraging education and career dreams

Support team members in their personal and professional growth, fostering an adventurous work environment.
🤗

Creating an inclusive culture

Build a diverse and welcoming environment where everyone can be their authentic selves.

Key criteria

🌟

Customer experience management expertise

Demonstrated experience in enhancing customer satisfaction and loyalty.

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👥

People development skills

Proven ability to motivate and develop team members for growth.

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⚡

Fast-paced environment adaptability

Experience thriving in dynamic, high-energy retail settings.

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Meet the team

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5 criteria for this job
Customer experience management expertise
Demonstrated experience in enhancing customer satisfaction and loyalty.

View

People development skills
Proven ability to motivate and develop team members for growth.

View

Fast-paced environment adaptability
Experience thriving in dynamic, high-energy retail settings.

View

Collaborative communication style
Strong ability to inspire and engage teams through effective communication.

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Community understanding
Experience utilizing customer feedback to inform decision-making.

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