Lululemon
Mid levelFull-timeOfficeMelbourne VIC, AustraliaBusiness operationsPeople and cultureCustomer servicePosted 2 days ago
About the job
The Assistant Manager, Guest Experience is a vital part of the store leadership team, dedicated to ensuring every guest enjoys a quality experience. This role focuses on building a supportive team culture where everyone feels they belong and can grow. By leading from the floor and engaging with both team members and guests, the Assistant Manager plays a key role in delivering outstanding service that aligns with lululemon's values.
You'll be responsible for
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Creating an inclusive team environment
Fostering a respectful and inclusive atmosphere that celebrates differences among team members.👣
Leading from the floor
Engaging directly with team members and guests to assess and fulfill their needs.📈
Managing performance and development
Providing training, coaching, and performance management to team members.What we're looking for
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1 year of people management experience
Demonstrated experience managing and developing team members.View fit
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1 year of leadership experience
Proven background in managing business operations and projects.View fit
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1 year of retail management experience
Experience in retail or sales management to enhance guest experience.View fit
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