About the job
The Assistant Project Officer for Triage and Advisory Services at SafeWork NSW plays a vital role in supporting the workers of New South Wales by providing quality Work Health and Safety advice. This job is all about being the first point of contact for individuals seeking guidance on WHS notifications, ensuring that their needs are met with professionalism and care. The team thrives on collaboration and support, creating a positive environment where everyone can contribute to the mission of reducing work-related injuries and illnesses.
You'll be responsible for
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Coordinating administrative tasks
Coordinate the reconciliation, processing and associated admin tasks for incidents, requests for service and enquiries received after hours.✍️
Preparing written communication
Prepare written communication for requests for service and workplace incidents received by SafeWork NSW.📞
Providing customer service
Provision of high-level customer service to a wide range of stakeholders via telephone and in writing.Key criteria
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Organisational skills
Demonstrated experience managing multiple priorities with accuracy.View
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Written communication skills
High-level ability to prepare clear, concise written communications.View
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MS Office proficiency
Proven expertise in Word, Excel, PowerPoint, and SharePoint applications.View
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