RMIT University15 followers8 jobs

Assistant, Research Training Services

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 5 hours agoVerified 14 hours ago
Pending fitX of Y criteria met

About the job

As an Assistant in Research Training Services, you will play a vital role in providing research services and support to Higher Degree by Research candidates and supervisors throughout their journey. Your contributions will ensure high-quality customer service and administrative support, making a significant impact on the HDR lifecycle. Join a dynamic and agile team that values collaboration and continuous improvement, where your efforts will be appreciated and celebrated.

You'll be responsible for

📚

Providing research services

Supporting Higher Degree by Research (HDR) candidates and supervisors across the HDR lifecycle with high quality customer service and administrative support.
🤝

Collaborating with stakeholders

Working independently and collaboratively with stakeholders to help achieve strategic objectives.
🌟

Ensuring service excellence

Fostering a culture of collaboration, continuous improvement, and service excellence within the team.

Key criteria

📞

Customer service experience

Experience supporting high-performing customer-focused teams.

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🗣️

Strong communication skills

Ability to engage with diverse stakeholders effectively.

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📅

Organisational skills

Proven ability to manage multiple tasks under pressure.

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Meet the team

About the company

Apply on RMIT University
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5 criteria for this job
Customer service experience
Experience supporting high-performing customer-focused teams.

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Strong communication skills
Ability to engage with diverse stakeholders effectively.

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Organisational skills
Proven ability to manage multiple tasks under pressure.

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High computer literacy
Demonstrated proficiency in Excel and other software.

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University environment experience
Experience in a university or similar organisational setting.

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