Endeavour Group3 followers284 jobs

Assistant Store Manager (Customer Experience Manager) - Dan Murphy's Malvern

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 4 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Customer Experience Manager at Dan Murphy's Malvern, you will play a vital role in creating memorable in-store experiences that keep customers coming back. Your passion for people development and leadership will inspire your team to reach their full potential while contributing to the overall success of the business. The team thrives on collaboration, authenticity, and a commitment to making a positive impact in the community.

Meet the team

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You'll be responsible for

🚀

Motivating and leading the team

Inspire your team to deliver exceptional customer experiences that promote loyalty and revenue growth.
🎓

Encouraging education and career growth

Support team members in dreaming big about their careers and investing in their education.
🤗

Building a positive culture

Create an environment that embraces diversity and fosters understanding of the community.

Key criteria

🌟

Customer experience management expertise

Demonstrated experience in enhancing customer satisfaction and loyalty.

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👥

People development skills

Proven ability to motivate and mentor team members for growth.

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⚡

Fast-paced environment adaptability

Experience thriving in dynamic, high-energy retail settings.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer experience management expertise
Demonstrated experience in enhancing customer satisfaction and loyalty.

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People development skills
Proven ability to motivate and mentor team members for growth.

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Fast-paced environment adaptability
Experience thriving in dynamic, high-energy retail settings.

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Collaborative communication style
Strong skills in inspiring and engaging team communication.

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Community understanding
Experience leveraging customer feedback to inform decisions.

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