About the job
The Assistant Store Manager at Telstra is a vital part of the team, supporting the Store Manager in executing the store strategy and leading a dynamic team of Customer Advisors. This job is all about driving sales and ensuring high standards of customer service, while fostering a positive and inclusive store culture. Collaboration, coaching, and operational excellence are at the heart of how the team works together.
You'll be responsible for
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Supporting the Store Manager
Collaborating with the Store Manager to execute store strategy and operational governance.📚
Coaching the team
Leading and developing a team of Customer Advisors to drive sales and customer service standards.🛒
Overseeing store operations
Organising the store floor and team schedules to meet customer demand and business initiatives.Key criteria
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Retail leadership experience
Proven experience in a retail leadership or assistant management role.View
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Sales target achievement
Demonstrated success in driving a team to exceed sales targets and KPIs.View
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Team motivation skills
Ability to energise and influence a diverse retail team.View
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