Bellroy9 followers6 jobs

Assistant Store Manager

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 17 hours agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As an Assistant Store Manager at Bellroy's first Melbourne store, you will play a pivotal role in bringing the Bellroy experience to life. This position offers an exciting opportunity to shape store operations and foster a thoughtful, knowledgeable environment. The team values collaboration and welcomes innovative thinking, making it a great place for those who thrive on autonomy and accountability.

Meet the team

About the company

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You'll be responsible for

โ˜€๏ธ

Leading morning huddles

Running the morning huddle, briefing the team on priorities and product updates to ensure readiness for the day.
๐Ÿ› ๏ธ

Resolving customer issues

Stepping in on complex warranty situations and providing calm resolutions while feeding back observations to the Store Manager.
๐Ÿ“Š

Analyzing performance metrics

Reviewing weekly performance numbers, identifying underperforming product categories, and engaging the team in discussions.

Key criteria

๐Ÿ“Š

Retail supervisory experience

3+ years of experience supervising retail teams.

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Customer service expertise

Demonstrated ability to handle complex customer situations.

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๐Ÿ“š

Training and support skills

Experience sharing knowledge naturally to boost team confidence.

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A meaningful career starts with a match

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5 criteria for this job
Retail supervisory experience
3+ years of experience supervising retail teams.

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Customer service expertise
Demonstrated ability to handle complex customer situations.

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Training and support skills
Experience sharing knowledge naturally to boost team confidence.

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Operational management experience
Proven experience managing stock processes and cash handling.

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Interest in sustainable products
Genuine passion for well-made, sustainable products.

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