Optus12 followers85 jobs

Assistant Store Manager, Perth and Surrounds

JuniorMid levelPart-timeHybridWestern Australia, AustraliaPosted 4 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As an Assistant Store Manager at Optus, you will play a vital role in connecting with over 11 million customers daily. This position offers a fantastic opportunity to develop others, energise a team, and deliver outstanding customer experiences. The team thrives on collaboration, support, and celebrating successes together, creating a warm and inclusive environment for both customers and team members.

Meet the team

About the company

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You'll be responsible for

🏆

Leading by example

Supporting your Store Manager to create a positive, high-performance culture where your team feels motivated, included and confident to shine.
📚

Coaching and mentoring

Supporting the store manager to coach, mentor and develop team members through clear guidance, meaningful feedback and day-to-day support, helping them deliver exceptional customer experiences.
🎉

Driving team engagement

Helping to drive team engagement by celebrating wins, supporting goal setting, encouraging continuous learning and strengthening collaboration.

Key criteria

🌟

Supportive leadership experience

Demonstrated experience empowering team members through integrity and encouragement.

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🤝

Customer-first coaching skills

Proven ability to coach teams for exceptional customer experiences.

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🧘‍♂️

Calm under pressure

Experience managing complex situations with composure and effective de-escalation.

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A meaningful career starts with a match

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5 criteria for this job
Supportive leadership experience
Demonstrated experience empowering team members through integrity and encouragement.

View

Customer-first coaching skills
Proven ability to coach teams for exceptional customer experiences.

View

Calm under pressure
Experience managing complex situations with composure and effective de-escalation.

View

Operational and business awareness
Strong understanding of retail operations and performance drivers.

View

Team culture and adaptability
Experience building inclusive environments and adapting to changing priorities.

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