Optus11 followers85 jobs

Assistant Store Manager, Rundle Mall

JuniorMid levelFull-timeOfficeAdelaide SA, AustraliaAdministrationCustomer servicePosted 3 months agoVerified 2 days ago
Think you're a good fit?See what the hiring team are looking for

About the job

As an Assistant Store Manager at Optus, you will play a vital role in creating a positive and high-performance culture within the Rundle Mall team. This job is all about empowering others, delivering outstanding customer experiences, and stepping confidently into leadership challenges. The team thrives on collaboration, support, and celebrating successes together, making it a fantastic opportunity for personal and professional growth.

You'll be responsible for

🌟

Leading by example

Supporting your Store Manager to create a positive, high-performance culture where your team feels motivated, included and confident to shine.
📚

Coaching and mentoring

Supporting the store manager to coach, mentor and develop team members through clear guidance, meaningful feedback and day to day support, helping them deliver exceptional customer experiences.
📞

Handling escalated customer enquiries

Handling escalated customer enquiries with calm professionalism, modelling effective de-escalation techniques and guiding the team through various situations.

Key criteria

🌟

Supportive leadership experience

Demonstrated experience empowering team members through integrity and encouragement.

View

🤝

Customer-first coaching skills

Proven ability to coach teams for exceptional customer experiences.

View

🧘‍♂️

Calm under pressure

Experience managing complex situations with composure and effective de-escalation.

View

View more

Meet the team

About the company

View your fit

5 criteria for this job
Supportive leadership experience
Demonstrated experience empowering team members through integrity and encouragement.

View

Customer-first coaching skills
Proven ability to coach teams for exceptional customer experiences.

View

Calm under pressure
Experience managing complex situations with composure and effective de-escalation.

View

Operational and business awareness
Strong understanding of retail operations and performance drivers.

View

Team culture and adaptability
Experience fostering inclusive environments and adapting to shifting priorities.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Similar jobs

View all
Bed Bath N' Table
Bed Bath N' Table
Assistant Store Manager | Warringah MallNSW · Full-time
The Assistant Store Manager position at Bed Bath N’ Table is an exciting opportunity to join a passionate team dedicated to helping customers create their dream homes. This key leadership job focuses on coaching and developing the store team to deliver exceptional customer service while driving outstanding sales. The team values work-life balance and offers a supportive environment for personal and professional growth.
Oscar Wylee
Oscar Wylee
Assistant Store ManagerCheltenham East, VIC · Full-time
The Assistant Store Manager job at Oscar Wylee is an exciting opportunity to support the daily operations of a leading optometry company. This position plays a crucial role in delivering exceptional patient care and ensuring a positive customer experience. The team thrives on collaboration, energy, and a shared passion for making a difference in the community.
DuluxGroup
DuluxGroup
Assistant Store ManagerSunshine, VIC · Full-time
As an Assistant Store Manager, you will play a vital role in supporting daily operations and leading a passionate team. Your efforts will directly contribute to delivering exceptional customer service and driving store performance. The team thrives on collaboration and innovation, creating a dynamic work environment where everyone can grow and succeed.
DuluxGroup
DuluxGroup
Assistant Store ManagerBrowns Plains, QLD · Full-time
As an Assistant Store Manager, you will play a vital role in supporting daily operations and leading a passionate team at our Dulux Trade Centre Store in Browns Plains, QLD. Your efforts will directly contribute to delivering exceptional customer service and driving overall store performance. The team thrives on collaboration and innovation, creating a welcoming environment where everyone can grow and succeed.