Unisys
4 followers35 jobs

Assoc Tech Field Eng

JuniorFull-timeHybridCanberra ACT, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional IT support to clients, both onsite and remotely. By ensuring timely resolutions and maintaining high customer satisfaction, you will play a crucial role in the success of the team. Collaboration and adherence to established procedures are key, creating a supportive and efficient work environment.

You'll be responsible for

💻

Providing support

Delivering onsite and remote support for desktops, laptops, monitors, and peripheral devices.
🔧

Performing maintenance

Conducting basic installation, maintenance, troubleshooting, and repair of IT equipment.
📝

Ensuring service quality

Maintaining accurate documentation and ticket updates while ensuring timely resolution of service requests.

Key criteria

🖥️

IT support experience

Up to 1 year of experience in IT support roles.

View

🔧

Troubleshooting skills

Proven ability to diagnose and resolve technical issues.

View

📄

Documentation proficiency

Experience maintaining accurate service management documentation.

View

Meet the team

About the company

Apply on Unisys
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
IT support experience
Up to 1 year of experience in IT support roles.

View

Troubleshooting skills
Proven ability to diagnose and resolve technical issues.

View

Documentation proficiency
Experience maintaining accurate service management documentation.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started

Similar jobs

View all
Unisys
Unisys
Tech Field EngCanberra, ACT · Full-time
As a Technical Field Engineer, you will play a crucial role in keeping our federal government client’s systems secure and mission-ready. Your expertise in on-site technical support and strong client engagement will make a significant impact. The team values collaboration and is dedicated to providing exceptional service.
Unisys
Unisys
Tech Field EngCanberra, ACT · Full-time
The Tech Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products, including desktops, laptops, printers, and peripherals. This role is vital for ensuring that technology runs smoothly and efficiently for clients. The team values professionalism and aims to meet Service Level Agreement (SLA) requirements while ensuring client satisfaction in every interaction.
Unisys
Unisys
Tech Field EngCanberra, ACT · Full-time
The Field Engineer job is all about ensuring that computer-related products are installed, maintained, and serviced effectively. This role plays a crucial part in keeping operations running smoothly and ensuring customer satisfaction. The team values collaboration and is committed to providing equal opportunities for everyone.
Unisys
Unisys
Tech Field EngMelbourne, VIC · Full-time
The Tech Field Engineer job is all about providing exceptional onsite technical support across a diverse client portfolio, including major brands like Dell, Lenovo, Apple, and Microsoft. This hands-on job is essential for delivering break/fix support, installations, upgrades, and maintenance of end-user and infrastructure technologies. The team thrives on collaboration and a customer-centric approach, ensuring that every interaction is professional and impactful.