Unisys
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Assoc Tech Field Eng

JuniorFull-timeHybridCanberra ACT, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional IT support to clients, both onsite and remotely. By ensuring timely resolutions and maintaining high customer satisfaction, you will play a crucial role in the success of the team. Collaboration and adherence to established procedures are key, creating a supportive and efficient work environment.

You'll be responsible for

💻

Providing support

Delivering onsite and remote support for desktops, laptops, monitors, and peripheral devices.
🔧

Performing maintenance

Conducting basic installation, maintenance, troubleshooting, and repair of IT equipment.
📝

Ensuring service quality

Maintaining accurate documentation and ticket updates while ensuring timely resolution of service requests.

Key criteria

🖥️

IT support experience

Up to 1 year of experience in IT support roles.

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🔧

Troubleshooting skills

Proven ability to diagnose and resolve technical issues.

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📄

Documentation proficiency

Experience maintaining accurate service management documentation.

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Meet the team

About the company

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View your fit

3 criteria for this job
IT support experience
Up to 1 year of experience in IT support roles.

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Troubleshooting skills
Proven ability to diagnose and resolve technical issues.

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Documentation proficiency
Experience maintaining accurate service management documentation.

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