Associate, Application Support Analyst, Asia & Australia Wealth Management
About the job
This job is about joining the Reliability and Production Engineering group to manage the environment and application support for the Asia & Australia Wealth Management platform. It plays a crucial role in ensuring smooth production management by addressing incidents, problems, and communication with various stakeholders. The team thrives on collaboration, adaptability, and a proactive approach to improving processes.
You'll be responsible for
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Managing production requests and issues
Taking ownership of managing production requests, questions, and issues effectively.📝
Conducting post-incident analysis
Performing analysis and documentation related to production problem incidents.🤝
Communicating with internal and external teams
Liaising with development teams, external vendors, and business clients to resolve issues.Key criteria
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Production management experience
Demonstrated experience managing production environments effectively.View
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Strong analytical skills
Proven ability to analyze and debug complex issues.View
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Python scripting proficiency
Experience automating tasks using Python scripting.View
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