Airwallex19 followers53 jobs

(Associate) Director, Account Management

DirectorFull-timeOfficeSydney NSW, AustraliaBusiness operationsSalesCustomer successPosted 5 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Head of Account Management at Airwallex is a pivotal job that involves leading a dynamic team of 20 Account Managers and Customer Success Managers. This role is crucial for driving the go-to-market strategy and ensuring product adoption among existing customers. The team thrives on collaboration, innovation, and a shared mission to transform the global payments landscape.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🌟

Leading and inspiring a team

Lead, coach, and inspire a team of 20 Account Managers and Customer Success Managers, fostering a culture of consultative selling, data-driven decision-making, and operational rigor.
📈

Developing and executing GTM strategy

Develop and execute the GTM strategy to drive product adoption, revenue growth, and customer retention within the SME & Growth segment.
🤝

Building client relationships

Build and maintain strong relationships with key clients, serving as a trusted advisor and ensuring Airwallex solutions deliver transformational value.

Key criteria

📊

12+ years in sales or account management

Extensive experience driving commercial success in high-growth environments.

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👥

8+ years in leadership roles

Proven ability to build and lead high-performing teams.

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📈

GTM strategy development experience

Expertise in executing strategies for product adoption and revenue growth.

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A meaningful career starts with a match

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5 criteria for this job
12+ years in sales or account management
Extensive experience driving commercial success in high-growth environments.

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8+ years in leadership roles
Proven ability to build and lead high-performing teams.

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GTM strategy development experience
Expertise in executing strategies for product adoption and revenue growth.

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Analytical skills
Strong capability to evaluate data and make informed decisions.

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Exceptional communication skills
Experience engaging C-level executives and managing stakeholder relationships.

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