About the job
The Head of Account Management at Airwallex is a pivotal job that involves leading a dynamic team of 20 Account Managers and Customer Success Managers. This role is crucial for driving the go-to-market strategy and ensuring product adoption among existing customers. The team thrives on collaboration, innovation, and a shared mission to transform the global payments landscape.
You'll be responsible for
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Leading and inspiring a team
Lead, coach, and inspire a team of 20 Account Managers and Customer Success Managers, fostering a culture of consultative selling, data-driven decision-making, and operational rigor.📈
Developing and executing GTM strategy
Develop and execute the GTM strategy to drive product adoption, revenue growth, and customer retention within the SME & Growth segment.🤝
Building client relationships
Build and maintain strong relationships with key clients, serving as a trusted advisor and ensuring Airwallex solutions deliver transformational value.Key criteria
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12+ years in sales or account management
Extensive experience driving revenue in high-growth environments.View
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8+ years in leadership roles
Proven ability to build and lead high-performing teams.View
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Analytical skills for strategic planning
Ability to evaluate data and make informed decisions.View
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