This Associate Director job in our Brisbane office is all about managing and growing a vital portfolio of strategic clients within our Institutional Transaction Banking team. The role is crucial as it combines commercial account management with operational coordination to deliver high-quality transaction banking solutions for government customers. Our team thrives on collaboration and is passionate about providing excellent client experiences while supporting each other in our professional journeys.
You'll be responsible for
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Developing client relationships
Develop and maintain strong strategic client relationships and ensure day-to-day service levels are upheld.🗺️
Client planning
Develop and maintain client plans that align commercial objectives and delivery roadmaps with product partners and operations; lead initiatives that deepen client relationships and generate revenue.📑
Preparing client reports
Prepare client reporting, financial and data models, business cases and RFP/proposal responses for government procurement; consolidate multiple data sources into clear, actionable reports.