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Associate Network Engineer

JuniorMid levelFull-timeHybridPerth WA, AustraliaPosted 2 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

The Associate Network Engineer job is all about joining a dynamic team at Datacom, where you will contribute to delivering exceptional network solutions for federal customers. This role is crucial in ensuring that network services meet high standards of security and performance. Collaboration and customer service are at the heart of how the team operates, making it a great opportunity to grow and innovate together.

You'll be responsible for

🛠️

Providing technical support

Providing 24/7 networking technical support to the Network Management Centre clients, working a minimum of 37.5 hours per week.
📊

Monitoring network performance

Primarily responsible for monitoring network availability and performance, focusing on outage detection, analysis, resolution, and reporting.
📈

Assisting on customer projects

Providing assistance on customer projects such as circuit changes, site moves, and rolling out IOS upgrades using automated tools.

Key criteria

🌐

Networking experience

2+ years of experience in networking environments.

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🔒

Firewall knowledge

Understanding of firewalling concepts and implementations.

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📊

Analytical skills

Proven analytical skills for problem detection and resolution.

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5 criteria for this job
Networking experience
2+ years of experience in networking environments.

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Firewall knowledge
Understanding of firewalling concepts and implementations.

View

Analytical skills
Proven analytical skills for problem detection and resolution.

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Customer service focus
Demonstrated strong communication skills with a customer-centric approach.

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Tertiary qualifications
Achieved or pursuing qualifications in Computer Science or related fields.

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