About the job
The Associate Solutions Engineer position at Aircall offers an exciting opportunity to join a dynamic team in a fast-growing tech startup. This job is all about bridging the gap between Sales, Customer Relations, and Product, enabling teams with the technical knowledge they need to succeed. Aircall values collaboration, continuous learning, and a customer-obsessed mindset, making it a fantastic fit for those who thrive in a supportive and innovative environment.
You'll be responsible for
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Working closely with Account Executives and Customer Success Managers
Collaborating with Account Executives and Customer Success Managers during the sales process and throughout the customer life cycle.🔧
Providing technical expertise
Offering technical product expertise, especially in integrations, and leading Proof of Concepts (POC) to showcase Aircall's capabilities.📚
Building internal documentation
Creating internal documentation on workflows to empower teams with technical expertise.Key criteria
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Technical expertise in integrations
Experience with APIs, webhooks, and system integrations is essential.View
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Collaboration with sales and customer success
Experience working closely with sales and customer success teams.View
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Understanding customer needs
Ability to analyze and address customer requirements effectively.View
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