Aircall1 follower7 jobs

Associate Solution Engineer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Associate Solutions Engineer position at Aircall offers an exciting opportunity to join a dynamic team in a fast-growing tech startup. This job is all about bridging the gap between Sales, Customer Relations, and Product, enabling teams with the technical knowledge they need to succeed. Aircall values collaboration, continuous learning, and a customer-obsessed mindset, making it a fantastic fit for those who thrive in a supportive and innovative environment.

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You'll be responsible for

🤝

Working closely with Account Executives and Customer Success Managers

Collaborating with Account Executives and Customer Success Managers during the sales process and throughout the customer life cycle.
🔧

Providing technical expertise

Offering technical product expertise, especially in integrations, and leading Proof of Concepts (POC) to showcase Aircall's capabilities.
📚

Building internal documentation

Creating internal documentation on workflows to empower teams with technical expertise.

Key criteria

💻

Technical expertise in integrations

Experience with APIs, webhooks, and system integrations is essential.

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🤝

Collaboration with sales and customer success

Experience working closely with sales and customer success teams.

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📊

Understanding customer needs

Ability to analyze and address customer requirements effectively.

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Technical expertise in integrations
Experience with APIs, webhooks, and system integrations is essential.

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Collaboration with sales and customer success
Experience working closely with sales and customer success teams.

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Understanding customer needs
Ability to analyze and address customer requirements effectively.

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Basic programming knowledge
Familiarity with at least one programming language is required.

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Cultural adaptability
Experience in diverse, multicultural environments is a plus.

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A meaningful career starts with a match

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