About the job
The job is about being a Systems Engineer with AWS, where you will redefine how AWS designs and operates its regions. This position is crucial for ensuring operational excellence and customer satisfaction by troubleshooting and resolving issues efficiently. The team values collaboration, innovation, and a customer-obsessed mindset, creating an environment where everyone can thrive and contribute to meaningful solutions.
You'll be responsible for
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Investigating customer issues
Diving deep into understanding the root cause of a customer issue and consulting with senior engineers.📊
Reviewing operational health
Spending time operating and improving one of the largest software systems, reviewing operational health and writing actionable bug reports.⏰
Participating in on-call rotations
Occasionally participating in 'on-call' rotations to resolve incidents occurring out-of-hours.Key criteria
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Linux experience (1+ years)
Proven experience with Linux command line and administration.View
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Troubleshooting skills (1+ years)
Demonstrated ability to resolve issues in scalable Linux systems.View
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Scripting knowledge
Experience with Bash, Python, or Ruby for automation.View
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