Unisys4 followers58 jobs

Associate Technical Field Engineer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job focuses on installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Success in this role means ensuring systems operate as designed while collaborating with technical colleagues to deliver timely and effective service. The team values proactive communication and a commitment to customer satisfaction.

Meet the team

About the company

You'll be responsible for

🔍

Providing field engineering support

Delivering the full range of field engineering support to ensure systems operate as designed and meet customer needs.
🏠

Taking ownership of onsite service activity

Managing and taking complete ownership of onsite service activities to ensure customer satisfaction and effective service delivery.
⚙️

Performing advanced maintenance

Conducting advanced maintenance on all products, including low-complexity installations, to enhance product functionality.

Key criteria

🔧

Technical certification or degree

Possession of relevant technical certification or associate degree.

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🛠️

6+ months field engineering experience

Demonstrated hands-on experience in field engineering or technical support.

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🚗

Valid driver's licence

Possession of a valid driver's licence and own vehicle for service delivery.

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5 criteria for this job
Technical certification or degree
Possession of relevant technical certification or associate degree.

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6+ months field engineering experience
Demonstrated hands-on experience in field engineering or technical support.

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Valid driver's licence
Possession of a valid driver's licence and own vehicle for service delivery.

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Maintenance and troubleshooting skills
Proven ability to perform maintenance and troubleshoot in customer environments.

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Client service improvement
Experience contributing to improved client service metrics through documentation.

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