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Associate Technical Field Engineer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job focuses on providing exceptional field engineering support by installing, repairing, and maintaining hardware and software at customer locations. Success in this position means ensuring systems operate smoothly and collaborating with colleagues to deliver timely service. The team values effective communication and proactive problem-solving to enhance customer satisfaction and service delivery.

You'll be responsible for

🔧

Providing field engineering support

Delivers a full range of field engineering support to ensure customer satisfaction and system functionality.
🏠

Taking ownership of onsite service activity

Manages all aspects of onsite service, ensuring high-quality delivery and customer engagement.
🛠️

Performing advanced maintenance

Conducts advanced maintenance and low-complexity installations on all products, ensuring optimal performance.

Key criteria

🔧

Technical certification or associate degree

Possession of relevant technical certification or associate degree.

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🛠️

6+ months field engineering experience

Demonstrated hands-on experience in field engineering or technical support.

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🚗

Valid driver's licence

Possession of a valid driver's licence and own car for service delivery.

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View more

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5 criteria for this job
Technical certification or associate degree
Possession of relevant technical certification or associate degree.

View

6+ months field engineering experience
Demonstrated hands-on experience in field engineering or technical support.

View

Valid driver's licence
Possession of a valid driver's licence and own car for service delivery.

View

Maintenance and troubleshooting skills
Proven ability to perform maintenance and troubleshooting in customer environments.

View

Reporting and documentation experience
Experience contributing to client service metrics through reporting.

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