Unisys4 followers44 jobs

Associate Technical Field Engineer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 7 hours agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional onsite technical support and hardware repair services across the vibrant Sydney CBD area. By diagnosing and repairing various IT hardware, you will play a crucial role in ensuring customer satisfaction and smooth operations. The team thrives on independence and professionalism, working together to meet service level agreements while delivering a positive customer experience.

You'll be responsible for

🛠️

Providing onsite technical support

Provides onsite technical support and hardware repair services across Sydney CBD area.
🔧

Diagnosing and repairing hardware

Diagnoses, troubleshoots, and repairs laptops, desktops, and related IT hardware.
📋

Managing service calls and documentation

Manages assigned service calls, parts inventory, schedules, and travel requirements efficiently while completing service documentation accurately.

Key criteria

🛠️

Hardware repair experience

1-2 years of experience in hardware repair and support.

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💻

Troubleshooting skills

Strong troubleshooting and fault-finding skills for IT hardware.

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📄

Documentation skills

Proven ability to complete service documentation accurately.

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Meet the team

About the company

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3 criteria for this job
Hardware repair experience
1-2 years of experience in hardware repair and support.

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Troubleshooting skills
Strong troubleshooting and fault-finding skills for IT hardware.

View

Documentation skills
Proven ability to complete service documentation accurately.

View

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