About the job
Becoming an At Your Service Agent at Marriott Hotels means joining a vibrant team dedicated to innovation in hospitality. This job is all about creating memorable experiences for guests while building strong relationships and making a real impact. The team thrives on collaboration and values every associate's contributions, ensuring a supportive environment where everyone can shine.
You'll be responsible for
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Supporting Guest Services team
Assisting the Guest Services team with general operational tasks to ensure smooth hotel operations.🌟
Exceeding guest expectations
Being an expert on the hotel and surrounding area to fuel guest curiosity and enhance their experience.💬
Building relationships with customers
Strengthening relationships with existing and new customers by anticipating their needs and enabling future bookings.Key criteria
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Experience with OPERA or similar systems
Proven experience using OPERA property management system or equivalent.View
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Knowledge of hotel and local area
In-depth understanding of hotel services and surrounding attractions.View
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Customer relationship building
Demonstrated ability to build and strengthen guest relationships.View
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