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At Your Service Agent

JuniorPart-timeHybridSydney NSW, AustraliaPosted 4 months agoVerified 2 hours ago
Pending fitX of Y criteria met

About the job

As a Guest Service Agent at Four Points by Sheraton, you will be part of a vibrant community dedicated to providing exceptional experiences for independent travelers. This job is all about creating genuine connections and exceeding expectations in a casual and approachable atmosphere. The team thrives on collaboration and support, ensuring that every member feels valued and empowered to do their best work.

You'll be responsible for

🤝

Supporting Guest Services team

Assist the Guest Services team with general operational tasks to ensure a seamless experience for travelers.
📞

Handling general enquiries

Provide friendly and genuine service to each traveler, addressing their questions and needs.
❤️

Building relationships with travelers

Strengthen connections with existing and new travelers to encourage future bookings.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

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🤝

Guest service experience

Demonstrated experience in providing exceptional guest service.

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🇦🇺

Working rights in Australia

Valid working rights in Australia for employment.

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4 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Guest service experience
Demonstrated experience in providing exceptional guest service.

View

Working rights in Australia
Valid working rights in Australia for employment.

View

Self-motivated attitude
Proven ability to thrive in fast-paced environments.

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