AUS Inds Technical Sales & Support
About the job
The Technical Application Sales & Support job is all about delivering exceptional technical, sales, and service support within the Industrial Solutions Division. This role plays a crucial part in driving growth and development by providing product solutions and alternatives to customers. The team thrives on collaboration and is passionate about empowering each other to achieve success.
You'll be responsible for
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Providing technical support and troubleshooting
Delivering high-level technical assistance to customers and branch teams to ensure satisfaction and resolve issues.🔍
Conducting product failure investigations
Investigating product failures and delivering corrective service solutions to enhance customer experience.🤝
Building relationships with branch networks
Establishing and maintaining strong connections with branch networks and business development teams to drive sales growth.Key criteria
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Technical knowledge in relevant products
Demonstrated high-level knowledge in Bearings, Power Transmission, or Hydraulic products.View
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Customer service experience
Proven experience delivering exceptional customer service in technical environments.View
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Strong communication skills
Ability to effectively negotiate and influence technical discussions.View
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