NAPA Australia25 jobs

Automotive Parts Interpreter - NAPA Cairns - Full Time

JuniorMid levelFull-timeOfficeCairns QLD, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Auto Parts Interpreter job at NAPA is all about providing top-notch technical support to customers in the automotive aftermarket. This position plays a crucial role in ensuring customer satisfaction through expert advice and problem-solving. NAPA fosters a collaborative and inclusive work environment, where team members are encouraged to reach their full potential.

Meet the team

About the company

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You'll be responsible for

🔍

Interpreting parts

Providing accurate technical parts support to customers, leveraging automotive knowledge.
📦

Processing customer orders

Efficiently managing customer orders to ensure timely delivery of products and parts.
📞

Being the first point of contact for customers

Offering exceptional service in-person and over the phone, addressing customer needs and inquiries.

Key criteria

🔧

Parts interpreting knowledge

Demonstrated expertise in automotive parts interpretation.

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📞

Customer service experience

Proven experience providing exceptional customer support.

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💻

Computer skills

Proficiency in using computer systems for order processing.

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5 criteria for this job
Parts interpreting knowledge
Demonstrated expertise in automotive parts interpretation.

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Customer service experience
Proven experience providing exceptional customer support.

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Computer skills
Proficiency in using computer systems for order processing.

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Problem-solving skills
Experience in identifying and resolving customer issues.

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Fast-paced environment experience
Comfortable working in dynamic, high-performing teams.

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A meaningful career starts with a match

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