NAPA Australia21 jobs

Automotive Parts Interpreter - NAPA Toowoomba

JuniorMid levelFull-timeOfficeWilsonton QLD 4350, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The job of an Auto Parts Interpreter at NAPA involves interpreting parts, processing customer orders, and dispatching products and parts. This position plays a vital role in providing exceptional customer service and building strong relationships with customers. The team thrives on collaboration, innovation, and a commitment to safety, ensuring a supportive and dynamic work environment.

You'll be responsible for

🔍

Interpreting parts

Providing accurate technical parts support to customers by interpreting their needs.
📦

Processing customer orders

Efficiently managing and processing customer orders to ensure timely delivery.
📞

Being the first point of contact

Acting as the first point of contact for customers, both in-person and over the phone, to assist with inquiries.

Key criteria

🔧

Parts interpreting knowledge

Demonstrated expertise in automotive parts interpretation.

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📞

Customer service experience

Proven experience providing exceptional customer support.

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💻

Computer skills

Experience with relevant software and systems for order processing.

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4 criteria for this job
Parts interpreting knowledge
Demonstrated expertise in automotive parts interpretation.

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Customer service experience
Proven experience providing exceptional customer support.

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Computer skills
Experience with relevant software and systems for order processing.

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Problem-solving skills
Demonstrated ability to identify and resolve customer issues effectively.

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