Accenture10 followers215 jobs

AWS Amazon Connect Engineer

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaMelbourne VIC, AustraliaCanberra ACT, AustraliaInformation technologyCustomer successSoftware engineeringPosted 4 days ago
View your fit0 of 9 criteria met

About the job

The job is about joining Accenture as an AWS Cognitive Customer Experience Architect, where you will leverage your technology expertise to drive innovation and create exceptional customer experiences. This position plays a crucial role in helping clients maximize their AWS cloud journey, collaborating with talented professionals across various sectors. The team values a collaborative and innovative work environment, ensuring that everyone can contribute their unique skills and perspectives.

You'll be responsible for

🧭

Leading customer discovery sessions

Lead customer discovery and design sessions using the AWS Cognitive CX suite to drive innovation.
🛠️

Designing AWS solutions

Design, solution, and implement AWS solutions focused on enhancing customer experience and engagement.
📦

Developing prototypes

Develop Proofs of Concept (PoCs), prototypes, demonstrations, and assets to showcase AWS capabilities.

What we're looking for

☁️

AWS implementation experience

Hands-on experience implementing a variety of AWS services.

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🛠️

AWS AI services knowledge

Proven experience with at least 2 AWS AI services.

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📜

AWS certification

Must possess at least 1 AWS Associate or Professional Certification.

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Meet the team

About the company

View your fit

0 of 5 criteria met
AWS implementation experience
Hands-on experience implementing a variety of AWS services.

View

AWS AI services knowledge
Proven experience with at least 2 AWS AI services.

View

AWS certification
Must possess at least 1 AWS Associate or Professional Certification.

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Scripting and automation skills
Experience with public cloud automation tools and scripting.

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Customer experience tools expertise
Proven record using customer engagement tools within AWS.

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