About the job
As a Technical Support Analyst at ASX, you will play a vital role in providing application support for the CHESS System, ensuring a seamless experience for both internal and external customers. This position is crucial for maintaining the integrity of critical market infrastructure, and your expertise will help drive the success of the CHESS upgrade project. The ASX team values collaboration and diversity, fostering an inclusive environment where everyone can thrive.
You'll be responsible for
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Providing technical support
Responsible for the technical support and maintenance of Java-based applications on AWS cloud infrastructure and tools that support project delivery and business.📊
Monitoring application performance
Monitoring application health and performance metrics, proactively identifying and addressing potential issues.📄
Documenting support procedures
Documenting and updating support documents/procedures to facilitate application management and knowledge retention.Key criteria
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5+ years of technical support experience
Experience supporting mission-critical applications in cloud environments.View
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Cloud infrastructure expertise
Proficiency with AWS or Google Cloud Platform for application support.View
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Linux operating systems knowledge
Strong understanding of Linux and shell scripting capabilities.View
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