BB Contract Management Program Senior Manager
About the job
The BB Contract Management Senior Manager is a pivotal job within the Business Banking team, focusing on enhancing how customer contractual commitments are managed throughout their lifecycle. This role is essential for ensuring that negotiated contracts are effectively governed and operationally executable, ultimately leading to improved customer and operational outcomes. The team values collaboration, innovation, and a proactive approach to risk management, creating an environment where everyone can thrive and contribute to meaningful change.
You'll be responsible for
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Leading program workstreams
Lead defined program workstreams end-to-end, ensuring outcomes are delivered on time, within risk appetite and to required quality standards.đşď¸
Translating strategy
Translate program strategy and target state into detailed designs, delivery plans and executable initiatives.đď¸
Defining operating model
Define and embed contract management operating model components, including ownership, governance, controls, decision rights and escalation pathways.Key criteria
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Experience in complex change initiatives
Significant experience delivering transformation in regulated environments.View
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Understanding of non-financial risk
Strong grasp of governance, controls, and assurance integration.View
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Cross-functional team leadership
Demonstrated capability leading teams across diverse disciplines.View
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