JuniorMid levelFull-timeOfficeCairns, QLD, AustraliaTechnical supportCustomer servicePosted 2 weeks ago
About the job
The Beer Systems Technician job at Lion is all about delivering exceptional draught quality experiences to On-Premise customers. This position plays a crucial role in supporting sales teams and engaging with customers, ensuring they receive top-notch service and technical assistance. The team thrives on collaboration and embraces a culture of growth, making every day an opportunity to learn and excel.
You'll be responsible for
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Delivering training programs
Deliver beer systems training programs at customer venues to enhance their service quality.🔄
Providing ongoing support
Implement ongoing proactive support and training for customers to ensure they are well-equipped.📞
Diagnosing issues
Diagnose customer beer system issues over the phone or video call, providing timely solutions.Key criteria
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Beer systems knowledge
Experience with installing and maintaining beer systems is advantageous.View
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Technical skills
Background in refrigeration, plumbing, or mechanical trades is ideal.View
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Time management skills
Strong prioritisation and planning abilities are essential.View
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