The Branch Manager position at NAB is a full-time opportunity based in the Hamilton Branch, where you will work Monday to Friday from 8:45 AM to 5:30 PM on a 12-month fixed-term contract. This job is all about empowering a dynamic team of Customer Advisors to deliver exceptional customer service while building strong relationships within the community. At NAB, the focus is on cultivating a diverse and inclusive environment where every team member can thrive and contribute their unique skills and ideas.
You'll be responsible for
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Driving branch performance
Drive the overall performance of your branch through coaching, mentoring, and leadership.💼
Leading sales activities
Lead sales activities to achieve business objectives by actively identifying cross-sale opportunities.✨
Delivering customer experience
Deliver a brilliant, consistent, and engaging customer experience, ensuring your team understands the importance of building customer advocacy.Skills you'll need
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Leadership experience
Experience in leadership, with the ability to inspire and influence others, is essential for this job.🌟
Customer service excellence
A passion for delivering an amazing experience to customers and an unwavering commitment to quality is crucial.🤝
Collaboration
An ability to work collaboratively as a team and resilience to create our signature customer experience is important.View more