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Branch Manager - Hamilton

Mid levelFull-timeOfficeWarrnambool VIC 3280, AustraliaBusiness operationsPeople and cultureCustomer servicePosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Branch Manager position at NAB is a full-time opportunity based in the Hamilton Branch, where you will work Monday to Friday from 8:45 AM to 5:30 PM on a 12-month fixed-term contract. This job is all about empowering a dynamic team of Customer Advisors to deliver exceptional customer service while building strong relationships within the community. At NAB, the focus is on cultivating a diverse and inclusive environment where every team member can thrive and contribute their unique skills and ideas.

You'll be responsible for

📈

Driving branch performance

Drive the overall performance of your branch through coaching, mentoring, and leadership.
💼

Leading sales activities

Lead sales activities to achieve business objectives by actively identifying cross-sale opportunities.
✨

Delivering customer experience

Deliver a brilliant, consistent, and engaging customer experience, ensuring your team understands the importance of building customer advocacy.

Skills you'll need

👥

Leadership experience

Experience in leadership, with the ability to inspire and influence others, is essential for this job.
🌟

Customer service excellence

A passion for delivering an amazing experience to customers and an unwavering commitment to quality is crucial.
🤝

Collaboration

An ability to work collaboratively as a team and resilience to create our signature customer experience is important.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Leadership experience in banking
Proven experience inspiring and influencing teams in Retail Banking.

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Customer service passion
Demonstrated commitment to delivering exceptional customer experiences.

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Sales and performance management
Experience driving sales activities and achieving business objectives.

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Attention to detail
Keen eye for ensuring accurate and efficient transaction completion.

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Commitment to diversity
Appreciation for inclusion and understanding diverse customer needs.

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