GFG Alliance
Mid levelFull-timeHybridBundaberg Central QLD 4670, AustraliaBusiness operationsCustomer service and supportPeople and culturePosted 2 days ago
About the job
The Branch Manager position at NAB in Mackay is all about empowering a vibrant team of Customer Advisors to deliver exceptional service. This job plays a crucial role in fostering customer relationships and driving sales while ensuring a positive experience for everyone involved. The team thrives on collaboration, innovation, and a shared commitment to putting customers first, creating a supportive and dynamic work environment.
You'll be responsible for
💪
Empowering the team
You’ll empower a dynamic team of Customer Advisors to embody NAB’s values at our Mackay branch, ensuring they deliver exceptional service.📈
Driving sales activity
You will drive sales activity to achieve business objectives by actively identifying cross-sale opportunities, ensuring the branch meets its performance goals.📊
Managing performance
You’ll manage the performance and strategic development of the branch, fostering strong relationships with the wider retail division.What we're looking for
🏦
Retail banking management experience
Proven experience in retail banking management or leadership roles.View fit
🤝
Customer-centric mindset
Demonstrated commitment to prioritising customer satisfaction.View fit
📈
Sales and performance driving skills
Experience driving sales activities and achieving business objectives.View fit
View more
