About the job
This job is about leading a dedicated team in a branch that prioritises customer satisfaction and innovation. Making a real difference for customers and communities is at the heart of this role. The team thrives on collaboration and a shared commitment to delivering exceptional experiences, ensuring that every team member feels valued and empowered.
You'll be responsible for
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Leading branch performance
Be responsible for the overall performance of your branch through coaching, mentoring, leadership, and direction.🚀
Driving sales activity
Drive sales activity to achieve business objectives by actively identifying cross-sale opportunities.🌟
Delivering customer experience
Deliver a brilliant, consistent, and engaging experience to our customers and partners; making sure everyone within your team understands the importance of delivering this every time.What we're looking for
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Retail banking management experience
Proven experience in retail banking management or leadership roles.View
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Customer-centric mindset
Demonstrated ability to prioritize customer needs and satisfaction.View
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Coaching and mentoring skills
Experience influencing and collaborating with team members.View
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