NAB19 followers127 jobs

Branch Manager - Sunshine, VIC

Mid levelFull-timeOfficeMelbourne VIC, AustraliaBusiness operationsCustomer service and supportPeople and culturePosted 2 weeks ago
View your fit0 of 9 criteria met

About the job

As a Branch Manager at NAB, you will showcase your passion for people while leading a dynamic team of Customer Advisors at our Sunshine Branch. This job is not just about managing a branch; it’s about empowering your team to deliver exceptional customer experiences and making a positive impact in the community. Join a supportive environment where your contributions are recognized, and you can grow your career while balancing what matters most to you.

You'll be responsible for

📈

Driving branch performance

Drive the overall performance of your branch through coaching and mentoring, leadership, and direction.
💼

Leading sales activities

Lead sales activities to achieve business objectives by actively identifying cross-sale opportunities.
💖

Delivering customer experience

Deliver a brilliant, consistent, and engaging customer experience to our customers and partners; ensuring that your team understand the importance of seizing every opportunity to build customer advocacy.

Skills you'll need

👔

Leadership experience

Experience in leadership, with the ability to inspire and influence others, experience in Retail Banking will be highly regarded.
🌟

Customer service excellence

A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
🤝

Team collaboration

An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Leadership experience in banking
Demonstrated experience leading teams in Retail Banking settings.

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Customer service passion
Proven commitment to delivering exceptional customer experiences.

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Sales and performance management
Experience driving sales activities and achieving business objectives.

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Community engagement skills
Ability to build relationships with local businesses and communities.

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Team collaboration and motivation
Experience working collaboratively and inspiring team members.

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