About the job
Brighte is on a mission to make consumer energy resources affordable and accessible for everyone. This entry-level graduate opportunity offers a unique program where individuals will engage directly with Australia's energy transition, gaining valuable skills and AI fluency. The team thrives on collaboration, mentorship, and tackling real-world challenges with genuine empathy and initiative.
You'll be responsible for
📞
Managing customer complaints
Handling high-volume, high-empathy phone work to resolve customer issues and liaise with vendors effectively.🤝
Supporting vendor partnerships
Engaging with vendors to troubleshoot account issues and assist with onboarding and credit decisions.🏛️
Coordinating government programs
Working on stakeholder calls and program coordination for clean energy finance initiatives.Key criteria
📞
High emotional intelligence
Experience managing customer and vendor relationships with empathyView
📝
Clear communication skills
Demonstrated ability to convey information effectively in writing and verballyView
🚀
Initiative and proactivity
Experience identifying needs and taking action without promptingView
View more
