Marsh McLennan
Broker Relationship Associate, Third Party Mortgages
Mid levelFull-timeHybridMelbourne VIC, AustraliaBusiness operationsCustomer service and supportPeople and culturePosted 3 days ago
About the job
This job is about being a Broker Relationship Associate with Bendigo Bank, where you will play a vital role in delivering exceptional service to mortgage brokers and partners throughout the home loan application journey. Your contributions will strengthen broker relationships and enhance the overall experience. The team thrives on collaboration and flexibility, offering a hybrid work model that supports a balanced lifestyle.
You'll be responsible for
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Providing end-to-end application support
Guiding brokers through the entire loan process from onboarding to post-settlement matters.📚
Acting as a subject matter expert
Providing expert guidance to brokers regarding lending systems, residential products, and credit policies.🤝
Building relationships
Creating effective and collaborative relationships with internal and external stakeholders.What we're looking for
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Residential lending experience
Demonstrated experience in residential lending and credit policy knowledge.View fit
🤝
Mortgage broker industry knowledge
Understanding of the mortgage broker landscape and its operations.View fit
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Customer service expertise
Extensive experience in customer service, ideally in call centre settings.View fit
View more
