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Business Analyst
About the job
An exciting opportunity awaits as a Business Analyst in the People & Governance team at Sydney Water. This job is all about identifying, analyzing, and collaborating with the business to document processes and requirements that drive continuous improvement. The team thrives on collaboration and innovation, making a real impact on the efficient delivery of business operations.
You'll be responsible for
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Analyzing and documenting processes
Analyze, document, and collaborate to ensure positive working relationships with Process Owners, Digital Group teams, and end-users.🔄
Collaborating on improvements
Collaborate and document end-to-end processes to identify areas for improvement, automation, and enhanced user experience through ServiceNow.📊
Providing data insights
Provide timely data analysis and insights to encourage constructive conversations with Process Owners.Key criteria
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Business analysis experience (4+ years)
Proven experience in business analysis within large, complex organisations.View
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SaaS project implementation experience
Experience in full end-to-end SaaS project delivery, preferably with ServiceNow.View
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Analytical and problem-solving skills
High-level skills in data analysis and troubleshooting business issues.View
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